Terms and Conditions - Gardening Thornton Heath

Welcome to Gardening Thornton Heath. By engaging our gardening services, you agree to abide by our Terms and Conditions outlined below. Please read them carefully to understand your rights and obligations.

1. Services Provided

Our company offers a range of gardening services, including but not limited to:

Garden design and planning
Planting and maintenance
Lawn care and turf management
Pruning and trimming
Seasonal clean-ups

1.1 Scope of Work

The specific services to be provided will be detailed in the service agreement signed by both parties. Any additional services requested will be subject to mutual agreement and may incur extra charges.

2. Payment Terms

All services rendered by Gardening Thornton Heath are subject to the following payment terms:

Payment Schedule: Payments are due upon completion of the service or as per the agreed schedule in the service contract.
Methods of Payment: We accept various forms of payment, including bank transfer, credit/debit cards, and other methods as agreed upon.
Late Payments: Late payments may incur additional charges. We reserve the right to suspend services until outstanding payments are settled.

2.1 Pricing and Estimates

All estimates provided are subject to change based on the actual work required. Any alterations to the scope of work will be communicated promptly, and pricing adjustments will be made accordingly.

3. Responsibilities

Both parties have specific responsibilities to ensure a smooth working relationship:

Gardening Thornton Heath: Provide professional and timely services, use quality materials, and maintain clear communication.
Client: Ensure access to the property, provide accurate information about the site, and adhere to agreed payment terms.

3.1 Client Obligations

Clients must notify us of any changes in the gardening area that may affect the services. This includes alterations in property layout, plant selections, or any other significant modifications.

4. Cancellation Policy

If you need to cancel or reschedule a service appointment, please notify us at least 48 hours in advance. Cancellations made within 48 hours of the scheduled service may incur a cancellation fee.

4.1 Rescheduling Services

We strive to accommodate rescheduling requests. However, availability may vary based on current bookings and staff schedules.

5. Liability and Warranty

Gardening Thornton Heath is committed to delivering high-quality services. However, we are not liable for any unforeseen damages or issues arising from the services provided, except in cases of gross negligence or intentional misconduct.

Warranty: We offer a warranty on our workmanship for a specified period. Details of the warranty are included in the service agreement.
Insurance: We maintain appropriate insurance coverage to protect against potential liabilities.

5.1 Limitation of Liability

Our liability is limited to the amount paid for the specific service rendered. We are not responsible for indirect, incidental, or consequential damages.

6. Termination of Services

Either party may terminate the service agreement under the following conditions:

Breach of terms by either party
Non-payment of dues
Mutual agreement to terminate

6.1 Consequences of Termination

Upon termination, any outstanding payments for services rendered up to the termination date are due immediately. Both parties will be released from their obligations under the agreement.

7. Privacy Policy

Gardening Thornton Heath values your privacy. We ensure that all personal information collected during the course of our services is handled with confidentiality and in accordance with relevant data protection laws.

Data Collection: Information collected includes contact details, property information, and service preferences.
Data Usage: Collected data is used solely for the purpose of providing and improving our services.
Data Protection: We implement security measures to protect your data from unauthorized access or breaches.

7.1 Consent

By engaging our services, you consent to the collection and use of your personal information as described in our privacy policy.

8. Dispute Resolution

In the event of any disputes arising from our services, both parties agree to seek resolution through mutual discussion and negotiation. If a resolution cannot be reached, the matter may be escalated to mediation or legal arbitration as appropriate.

8.1 Governing Law

These Terms and Conditions are governed by the laws of the jurisdiction in which Gardening Thornton Heath operates. Any legal actions will be conducted within this jurisdiction.

9. Amendments to Terms

Gardening Thornton Heath reserves the right to modify these Terms and Conditions at any time. Clients will be notified of any significant changes, and continued use of our services constitutes acceptance of the updated terms.

9.1 Notification of Changes

Updates to the Terms and Conditions will be communicated via email or through notices on our service platforms. It is the client's responsibility to stay informed of any changes.

10. Acceptance of Terms

By scheduling and utilizing our gardening services, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions.

Thank you for choosing Gardening Thornton Heath. We look forward to providing you with exceptional gardening services.